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Support Agreement Id

«Do you need to buy or extend other support plans?» To submit an online request for a local product, log in to Support for Business with a Microsoft (MSA) or Azure Active Directory (AAD) account, fill out your unique profile, and click -Create a new support request on the Manage Support Requests page. This article explains how an access identifier and contract ID are used to submit incidents of professional assistance on site online. The example is microsoft Partner Network product portfolio incidents. However, the workflow is very similar for Visual Studio and Software Assurance. If you create a support request for a colleague and add it as your primary contact, you need to add your account as an additional contact to track the status. If the credit card has been registered, use the support incident. As stated in the workflow,»You are immediately charged. This transaction is subject to the agreement of Microsoft Services. To change your settings, go to account.microsoft.com. Support services that can be covered in the document include helping to use software and identifying errors in the software. The model assumes that support should be provided for a specific software system and not for software in general.

Some form of assistance is also expected to be available. A support contract is required if you have several incidents of professional assistance. The contract is used to track the balance of available support incidents and the benefits expire after one year (MPN contracts 1 year – 30 days). An access ID and contract ID are required to clearly identify your support contract and allow you to submit an online support incident. You only entered once and then assigned to your portal request for future requirements. To unlock your support benefits, simply release the access ID and contract ID (it is not recommended to share access identifiers and passwords). The Support for Business portal allows you to create or manage requests for professional assistance (if you are the main contact or an additional contact on the request for assistance). The main contact is contacted by the Microsoft Support Technician and can view open or closed queries on the Manage Support Requests page. On the Manage Support Requests page, click the «Create a New Support Request» button to start the workflow. If you choose an existing support contract, add a new support contract or purchase support to this section.

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